911 dispatchers are in demand

Public safety telecommunicators in 911 call centers are in critical need in local agencies, which are actively seeking qualified applicants. As a police, fire and emergency medical services dispatcher, you play a critical role and are the first point of contact with the public in emergency situations.

The Public Safety Telecommunications Certificate program at St. Petersburg College gives you the expertise to perform this job and fill the job gaps in Pinellas County.


SPC is partnering with Pinellas County Safety and Emergency Services and several local public safety agencies to provide this six-week training, which also covers the state-mandated certification testing fee.

How to Register

Contact Paul Roach to register

Request info

Upcoming Dates

Aug. 13 - Sept. 21
Oct. 8 - Nov. 19




The Public Safety Telecommunication training includes:

  • 80 hours of agency experience and interaction with current dispatchers
  • 100 hours (four weeks) of online coursework
  • 52 hours (10 days) of face-to-face training at SPC's Allstate Center that includes:
    • 6.5 days of practical exercises and testing
    • 1.5 day of CPR certification
    • Two days of review for state certification exam

Admission Requirements

Students applying to this program need to:

  • Be at least 18 years of age
  • Be a high school graduate or its equivalent (GED)
  • Be a U.S. Citizen or be a permanent registered alien (some agencies may require US citizenship)
  • Not be a convicted felon (A background check will be conducted through the Pinellas Police Applicant Screening Service.)
  • Be free of addictions to alcohol or other controlled substances. (Employing agency will request certification under oath)
  • Be free of any physical or mental defect or disease that might impair one to perform his/her duties per F.S. 401.465(d)3.
  • Possess basic computer keyboarding knowledge (Employing agencies will require a typing test for speed and accuracy, minimum 25 words per minute)


View Public Safety Telecommunication curriculum