Storm Recovery

Normal operations resumed at SPC with all locations open on Monday, Oct. 21. Students with specific questions about classes should contact their professors directly for further instructions.

Advising
You can talk with an advisor through our Virtual Advising Center - no appointment needed. You can also make an appointment with your assigned advisor in-person, virtually using Teams, or by phone. You can visit a campus for walk-in advising with the first available advisor during specific hours. For more details, visit the Advising webpage at spcollege.edu/advising.

Tutoring or Learning Resources
SPC's Learning Resources offers library and information resources and online services for students, including tutoring and research assistance.

College libraries
Visit the Learning Resources webpage for information regarding campus hours and other available services.

Tips on taking classes online in MyCourses
To help you find the information and resources you need to be successful online, visit the Student Toolkit page. There students will find specific tips on how to get started in MyCourses, support resources and tutorials for the online tools.

Proctored exams
Visit our testing page for more information.

College bookstore hours
For current hours and locations, please visit the Barnes and Noble Customer Service page. Online orders can be made at  Barnes & Noble College.

Digital textbooks
You can order digital versions for easy, instant access to your course materials for many classes! Learn More

Financial aid
Visit our AskFAS page to find out we can assist you.

Veterans Services
Visit our Veterans Services page or call us at 727-341-7990.

GI Bill benefits
Students who use GI Bill educational benefits will continue to receive the same amount even with courses moving online. Veteran students should review the full list of classes that will meet these course conversion requirements.

Request my transcript
Instructions for requesting a transcript can be found on our website.

File an appeal or complaint
Instructions for filing student appeals and complaints can be found on our website.

Tech support
Students please contact the Technical Support Center or call 727-341-4357 or send an email to onlinehelp@spcollege.edu.

Assistance with life issues
SPC offers a wide variety of student assistance programs, including:

• Food pantries
• Counseling services
• Community resources

SPC offers counseling, referral and consultation services for students and employees. Services for students are offered through Directions for Living, a local Community Mental Health Organization. Check this link for details for employees.

What is the College doing to recover following Hurricane Milton?
SPC’s Emergency Management Council, made up of leaders in all functional areas throughout the College, met before and during Hurricane Milton to coordinate emergency communications and storm preparations. Post-hurricane they continue to review communications and organize recovery efforts. They have been in contact with local and state emergency management officials, other educational institutions, and community partners, as well as the Florida College System and the Florida Department of Education.

Various College departments have worked since the storm passed through the area to check SPC locations and systems for damage, clean debris, and make repairs to both online and on-campus services, allowing the College to resume normal operations. 

How do I sign up for the emergency alert system?
To choose to receive text messages for alerts, or to verify that your cell number is entered and noted to be your preferred contact, employees and students should follow the directions on the College's Emergency Preparedness site.

The College resumed normal operations on Monday, Oct. 21. Check SPC's event calendar for more information about upcoming events at spcollege.edu/events.

Several SPC events were canceled due to Hurricane Milton. Please contact event organizers for further details about specific events and if they will be rescheduled. 

Where can I find information for employees?
Please visit the HR Hub for employee information.

Where can I get assistance with counseling and other life issues?

• Employee Assistance Program (EAP)
• Titans Care Resources offer information about community resources, food pantries, and details on free transportation through the Pinellas Suncoast Transit Authority.

Where can I find technical support?
Staff can contact the Technical Support Help Desk:

• Call 727-791-2795.
• Send an email to support@spcollege.edu.

What is the status of Open Enrollment for 2025 benefits?

The timeframe for Open Enrollment is Oct. 14 through Nov. 1. This deadline has not been altered due to the storm. Please complete Open Enrollment as soon as possible before the Nov. 1 deadline. Check your email for updates from HR as well as People First about this process.

Local, state and national resources:

• City of St. Petersburg Hurricane Helene & Milton Recovery Assistance
• Crisis Cleanup: Hurricane Helene & Milton Hotline - 844-965-1386
• Disaster Supplemental Nutrition Assistance Program (D-SNAP)
• Hope Florida Assistance: Hurricane Helen and Hurricane Milton
• Federal Emergency Management Agency Disaster Assistance: Apply for FEMA assistance
• Florida Disaster, Division of Emergency Management
• Florida Commerce Disaster Unemployment Assistance Program
• Hillsborough County Storm Recovery Resources
• Pinellas County Emergency Management: Information about post-storm warnings and recovery tips and emergency information including FEMA assistance, cooling stations, storm damage, food assistance, mental health resources, closures and more.
• State Assistance Information Line: Call 800-342-3557.
• Tampa Bay Red Cross: Call 800-733-2767 or 813-348-4820.
• USAGov: Information about financial assistance after a disaster
• Volunteer Connect: A statewide online portal to match volunteers with organizations that are looking for help. Do not show up at disaster areas without first registering and receiving an assignment through Volunteer Connect. The organization you are assigned to will provide instructions and information.

Power and internet access:

Many Pinellas County libraries will be open for those who need access to the internet or computers. Please contact the libraries directly for updated hours of service during hurricane recovery. 

The Pinellas County Urban League also is providing students a coworking space. One-hour and two-hour time slots can be reserved ahead of time. Students should bring all necessary electronic equipment, including adapters, headphones, chargers, etc., and are welcome to bring snacks for while they're working at the space.